Batik77 Privacy Policy — How We Protect Your Information
User privacy is a priority at batik77. This document clearly outlines the types of information we collect, how it is used, how it is protected, and your rights as a user of our platform.
Last updated: January 2026
1. Information We Collect from You
When you register and use the batik77 platform, we collect several categories of information to ensure our services run smoothly and securely:
Account Information
This includes your username, email address, phone number, date of birth, and the password you provided during registration. This information is required to verify your identity and manage your account on the platform.
Device and Browser Information
We collect technical information such as device type, operating system, browser type, IP address, and language settings. This data helps us ensure the platform displays correctly on your device and allows us to detect any suspicious activity.
Payment Information in MYR
When you make a deposit or withdrawal, we record transaction details including the payment method used (such as TNG or FPX), the amount in MYR, and the transaction date. We do not store your full card number or e-wallet password — this sensitive data is handled directly by approved payment processors.
Usage Data
We record your activity on the platform, including games played, bets placed, session duration, pages visited, and in-account actions. This data is used to improve the user experience and ensure fair gameplay.
2. How We Use Your Information
Batik77 uses the information collected solely for legitimate purposes necessary to operate the platform. The primary ways your data is used include:
- Managing user accounts — registration, identity verification, login, and account security;
- Processing financial transactions — deposits and withdrawals in MYR via approved channels;
- Providing customer support — responding to enquiries, resolving technical issues, and providing account-related assistance;
- Improving the platform — analysing usage patterns to enhance the interface, performance, and overall experience;
- Legal compliance — meeting applicable regulatory requirements, including fraud prevention and anti-money laundering;
- Account-related communications — sending important notifications about your account, transactions, and policy changes.
Batik77 does not use your data for third-party marketing without your explicit consent.
3. Cookies and Session Tracking
The batik77 platform uses cookies and similar tracking technologies to enhance functionality and the user experience. Cookies are small text files stored on your device when you visit our site.
We use three main types of cookies:
- Essential cookies — required for core platform functions such as login, session tracking, and security. These cookies cannot be disabled without affecting platform functionality;
- Performance cookies — collecting information on how users interact with the platform to help us identify technical issues and improve the experience;
- Functional cookies — saving your preferences such as language and display settings so you do not have to reconfigure them each visit.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in or use certain features on the batik77 platform.
4. Data Storage, Security, and Third-Party Sharing
Storage & Security
All batik77 user data is stored on servers protected by strict security measures, including encryption in transit and at rest. Access to personal information is limited to staff who need it to perform their duties, and all staff are bound by strict confidentiality obligations.
We retain your personal data for as long as your account is active or as needed to provide our services. Following account closure, we may retain certain data for a defined period to comply with legal and regulatory requirements.
Third-Party Sharing
Batik77 does not sell, rent, or share your personal information with third parties for their own marketing purposes. We only share data with third parties in the following limited circumstances:
- Technical service providers that support platform operations (such as payment processors and cloud infrastructure providers), who are bound by strict confidentiality agreements;
- Regulatory or law enforcement authorities when required by law or a valid court order;
- In the event of a merger, acquisition, or sale of assets, users will be notified in advance.
5. Your Rights as a User and How to Contact Us
Right to Access and Correction
You have the right to access the personal information we hold about you at any time. If you find any information that is inaccurate or out of date, you can update it directly through your account settings or by contacting our support team. Correction requests will be processed within a reasonable timeframe.
Right to Erasure and Restriction
In certain circumstances, you have the right to request the deletion of your personal information. However, some data may need to be retained for a period to meet legal requirements or resolve outstanding disputes. Account deletion requests will be processed once all financial obligations have been settled.
Changes to This Privacy Policy
Batik77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to active users via email or in-platform notifications. Continued use of the platform after changes are announced constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the batik77 support team at: [email protected]
You can also visit our FAQ page us for answers to general questions about your account and privacy, or log in to your account to manage your privacy settings directly.
Have Questions About Your Privacy?
Check our FAQ page or contact the batik77 support team for further assistance with your data and privacy concerns.